Text/Su Jinji
In fact, many friends are very particular about the chassis when choosing a car model, so when choosing a car model, the first thing they look at is its chassis. However, not all models with good chassis are suitable for the operating habits of domestic groups, such as the Peugeot 408. In fact, many people think that among all schools, the chassis of German brands is better. In fact, the technology of German brands is also learned from French models.
However, the quality of the chassis has little to do with the quality of the model itself. The focus is still on the quality of the model itself. As far as the Peugeot 408 is concerned, from March 30, 2021, to April 5, 2021, 16 complaints were received in just a few days.
In fact, the sales volume of Peugeot 408 was relatively good in the early years, especially its 2015 model, which sold relatively well. But as time goes by, its sales have gradually become a downward trend, so that now when we choose a model, we rarely notice the Peugeot brand.
The main reason is inseparable from its product strength. Of all the complaints about this model, the 2014 and 2016 models had the highest complaint rates. In other words, after using this model for a period of time, its problems will gradually become apparent.
The reason why the complaint rate of the new model is not high is because its sales volume is not large, but even so, the 2020 model still has several complaints so far. And these complaints are not about the same problem, so there is basically no trace of the approximate source of the problem with this model.
One of them is about the quality of the rear taillight. The user said that after taking the car for about two months, there was no bump during the period, but the shell of the left rear taillight cracked for no reason. However, after going to the 4S store for consultation, the store staff determined that it was man-made damage and not a quality problem with the car body itself, so the warranty was not issued.
Later, after the left rear taillight of this model was removed, it was found that there were many cracks in the rear shell. But the next morning, I found that the light set in the right rear tail light had fallen off, and the rear shell also had many cracks, so that the right rear tail light fell off.
The vehicle's taillights were damaged one after another for no reason, causing users to question the quality of this model. The 4S store baselessly determined that it was man-made damage and refused to take responsibility. The model in question was the 2020 Peugeot. 408 360THP 10th anniversary premium edition.
Another complaint came from a user of the 2020 Peugeot 408 360THP 10th Anniversary Edition model. The main fault problems of this model are from the vehicle's engine and fault lights. Not long after receiving the new car, the vehicle's fault light came on, and every time the code was read, communication was lost and the engine failed.
At the same time, the steering wheel also appeared to be locked, and the 4S store was subsequently contacted for processing. After being inspected by the 4S store, the user received a reply that there was nothing wrong with the new car and that the fault code would be eliminated. But the same situation occurred several times later, again eliminating the code after the second check.
But after the same situation occurred for the third time, I went to the 4S store to replace the brake switch. At the fourth time, the power line was checked, and at the fifth time, the ESP assembly of the vehicle was replaced. I thought it would be fine, but the fault light came on for the sixth time. I asked the 4S store and the answer given by the store was to drive for a while.
Later, the user's vehicle was rear-ended. He went to the store to repair the vehicle, which cost more than 10,000 yuan, but the repair effect was not satisfactory. The paint was sprayed everywhere and there was tape all over the body, and the finishing touches were not done properly. Not long after I picked up the car and got home, the fault light came on again.
Such endless problems arise again and again, and the 4S store does not provide a perfect solution. Instead, it makes users worry about using it for a period of time and then endlessly run back and forth to the 4S store, causing constant trouble. It not only affects the user's car experience, but also wastes the user's time.
Users who purchased the 2020 Peugeot 408 230THP 10th Anniversary Premium Edition said that they noticed paint peeling when they picked up the new car. The vehicle already had quality problems before it was received. Fortunately, the user checked it when he picked up the vehicle. Otherwise, if he returned to the store later, the warranty would easily be dismissed by the staff as "man-made damage."
In addition to new models, most of the complaints related to previous models of Peugeot 408 are engine problems, and the abnormal fault light of this model is not an exception. At the same time, users also found that this model was burning oil, and there were problems such as jitter or abnormal noise in the three major parts.
For users, the main reason to buy a car model is for convenience, which can save a lot of time in daily travel, and can save time and effort. However, if this model continues to have problems and cannot return to normal even after repeated visits to the 4S store, then the 4S store should fulfill its corresponding obligations and responsibilities instead of asking users to tolerate and accommodate every time. As far as the former Peugeot is concerned, today's Peugeot sales are not as good as before. The main reason is that the quality of the vehicles is not reliable enough. If something originally purchased for convenience turns into a hassle, no one will be willing to pay for it anymore.
