In the event that you:
•Purchased the incorrect part or size,
•No longer need a product purchased,
•Were sent the incorrect product contrary to what was described on the website,
•Purchased a product that came defective, damaged or faulty,
•Are not satisfied with the purchase, or
•Purchased the wrong product accidentally,
We ask you contact our customer service representatives and they will help assist with the next best steps. While each particular category identified above has their own special rules and conditions (please read below), there are some general rules which apply to all returns or exchanges:
•All returns and exchanges must be made via our Return Procedure with a valid & signed RMA form.
•Product(s) must be in new condition and in the original packaging. In no event will we accept a product return that is in a poor condition.
•Any returns related to defects, damage, fitment or other flaws will require additional inspection. Depending on the product, we may also require that you sent the product back to the source for inspection. In the event that you bring the product to your own mechanic who provides a report, we reserve the right to request verification by having the product shipped back to our source for additional inspection.
•Any returns related to incorrect parts, sizes, purchased in error, or parts no longer needed, do not in any way assemble, install, or modify the product.
•Any product that was used or fully/partially installed is non-returnable.
•In some cases, return of the physical product may not be required. For these products, instructions will be provided on how to process a field destroy or dispose of the original item.
•The few exceptions for items that cannot be returned include:
Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order).
Custom Built Orders.
Custom Wheels & Tires Packages.